At crow99, the safety and well-being of our members is our top priority. We provide a comprehensive suite of self-control tools so you can enjoy gaming as entertainment — not a burden.
Crow99 equips every member with easy-to-use control options
Set the maximum deposit amount you can add each day, week, or month. Once the limit is reached, the crow99 system will automatically block any additional deposits until the limit period resets.
Control how long you play in a single session. crow99 will send you a reminder when your set time is nearly up, and will automatically end the session once the limit is reached.
Need a short break? Activate the temporary break feature for 24 hours, 3 days, or 1 week. During this period, you will not be able to access any games or make any deposits.
If you feel the need to stop completely, the self-exclusion option allows you to close account access for 6 months, 1 year, or permanently, as you choose.
Set a loss limit to protect your budget. Once the set limit is reached, the system will automatically block gameplay and immediately send you a notification.
Review a summary of your wagering activity — including total play time, deposits, and losses — directly from your account dashboard. Full transparency to help you make informed decisions.
Ask yourself the following questions honestly. If you answer "yes" to three or more, it may be time to speak with someone who can help.
Recognise the early warning signs before the problem becomes more serious.
Responsible gaming means enjoying gambling as a form of entertainment only — not as a source of income, a way to solve financial problems, or an escape from daily stress. At crow99, we believe every member deserves to have fun in a healthy and controlled way.
Responsible gambling means being aware of your own limits, setting a realistic budget, and accepting that losses are part of the game. Smart players know when to stop — and crow99 is always here to help you make that decision with ease.
Remember: All games at crow99 are designed for entertainment. Never gamble with money you cannot afford to lose. Set a budget before you play and stick to it.
Crow99 takes a proactive approach to safeguarding our members' well-being. Our team is trained to identify concerning betting patterns and will reach out personally should we detect signs of a problem that requires attention.
We also use real-time monitoring technology to detect sudden changes in betting behaviour — such as an abrupt increase in deposits or unusually long play sessions. This is not to monitor you negatively, but as a protective measure we take on your behalf.
All self-control tools are accessible directly from your account settings page. The process is simple and quick:
Self-exclusion is a serious decision and cannot be reversed within the set period. Think carefully before activating this option. Our support team is ready to help you explore other alternatives first.
Crow99 is an exclusive platform for individuals aged 18 and above. We take underage access extremely seriously. All new members are required to complete a strict identity verification (KYC) process before making any deposit or placing any bets.
If you share a device with younger family members, we strongly recommend using parental control software to block access to online gambling platforms. This is an additional step that can help protect vulnerable individuals.
If you or someone you know needs help with a gambling problem, don't hesitate to seek support. crow99 works closely with responsible gambling support organisations. You can also contact the crow99 support team, available 24/7, for initial guidance and referrals to the right resources.
Remember, asking for help is a sign of strength — not weakness. Many people have successfully overcome problem gambling with the right support, and we at crow99 are committed to standing by your side every step of the way.
Answers to the most frequently asked questions from our members
Enjoy hundreds of casino games, slots, and sports betting in a safe, fair, and fun environment. You're in control.